Users of third party logistics services now expect complete visibility of those parts of their business operations that they outsource to a 3PL. OrderFlow allows you to give clients controlled access to the OrderFlow platform, providing clients with the information they need and reducing the work you need to do to answer their ad-hoc queries.
The level of access can be tailored to each user account, some clients might have simple read-only access to a few key screens and dashboards, others might be given the ability to import data or perhaps make specific types of change to orders at defined points in the despatch process.
With OrderFlow 3PL, there is no need to build bespoke customer portal applications to simply provide a view of data relevant to individual 3PL clients.
Individual user access can be given to customers on a per channel or organisation basis, which means that third party users only get to see data which is relevant to them.
With OrderFlow 3PL, third party clients can be given access to read only screens and dashboard views without having any visibility of operational, management or configuration screens used only by employees of the 3PL Specialist.