We're driven by our customer's success

Our approach is based on a commitment to long term relationships with our customers.
We understand that we only truly succeed when our customer's operations are thriving.

Your business is unique

Our flexibility allows you to run your operations in the way that works best for you.

You know your business

We work hard to provide the best solutions that meet your business objectives.

We're here to help

We recognize that having the right systems and service are critical to your success.


Our track record is of great service delivery, based on true first-hand knowledge of the market.

2000 - 2003

Charlie Armor runs Realtime Despatch as a fulfillment house in Daventry.

2004 - 2008

First version of Realtime Despatch software created after sale of original fulfilment business.

2009 - 2010

Charlie joined by Phil Zoio, combining their commercial and technical expertise to launch OrderFlow, the company’s flagship product.

2011 - present

Steady growth in Wiltshire and Suffolk offices. Consistently high quality product and service provided to our customers throughout this period.

Meet the team

Realtime Despatch is an owner-managed and self-funding business based in the UK.
The software we run is all open source or developed in house in our Woodbridge office.

We bring experience, a friendly customer focus, and an intimate product knowledge to each project we undertake.

Charlie Armor

Managing Director

With deep sector knowledge from running his own fulfillment house, Charlie is the founder and commercial force behind Realtime Despatch.

Phil Zoio

Director and CTO

Phil is the technical visionary behind the OrderFlow product, and continually strives for improvement across our range of activities.

Matthew Davies

Lead Developer

With legendary attention to detail and unparalled product knowledge, Matthew is the ultimate 'go to' guy for solving our customer's toughest problems.

Dave Clouter

Senior Developer

A seasoned pro, Dave brings the rare combination of design flair and technical expertise to every development and customer interaction.

Zachary Powell


The ultimate techie and Linux guru, no technical challenge is too tough for Zac. He's also great at talking to customers.

Guy Rossler

Support and Implementation Engineer

With a passion for helping customers get the most out of OrderFlow, Guy can be relied on to keep our customers operations running smoothly.

How we work

We have established and proven processes for working with our customers. We work hard to understand our customers needs.

We then prepare and deliver work through a controlled process that minimises disruption,
and follow up with responsive support to keep operations running smoothly.


Our values

For us, a great product and customer service come together through the partnership we have with our customers.

We truly value the trust our customers place in us over the long term.


Technical Excellence

We take pride in delivering outstanding solutions on a robust software platform.

Customer Service

We love helping our customers with prompt support and quality services.


We enjoy working with our customers to help them optimise for long term growth.